These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and making a purchase, you agree to comply with these terms.
Payment Methods
We accept the following payment methods:
- VISA
- MasterCard
- Other major credit/debit cards via Stripe and WooCommerce
All transactions are processed securely, and we do not store your payment details.
Promotions and Offers
Yak and Chew runs promotional campaigns from time to time. The current promotions include:
- 15% Off with Our Coupon Code
- Customers can avail of a 15% discount by using the provided coupon code at checkout.
- The coupon is valid for a limited time and cannot be combined with other offers.
Customer Data Usage
By using our website, you agree that we may collect and use your data for:
- Order processing and fulfillment
- Marketing purposes, including sending promotional emails and offers
- Improving our services and customer experience
Yak and Chew respects your privacy, and we do not sell or share your data with third parties for external marketing.
Returns, Exchanges, and Refunds
For our complete Refund and Returns Policy, please refer to this page. Below are the key highlights:
- We only accept returns for both defective and non-defective products within 7 days of delivery.
- Exchanges are available within the 7-day window, subject to product availability.
- Refunds are processed back to the original payment method within 15-20 business days after return approval.
- Customers are responsible for return shipping costs unless the product is defective or damaged.
Shipping and Delivery
- Orders are processed within 2-3 business days and shipped via our trusted courier partners.
- Estimated delivery times vary based on location.
- Yak and Chew is not responsible for delays caused by the shipping provider.
Intellectual Property
All content, logos, product descriptions, and images on this website are the property of Yak and Chew. Any unauthorized use or reproduction is prohibited.
Limitation of Liability
Yak and Chew is not responsible for any indirect, incidental, or consequential damages arising from using our products or website.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be updated on this page, and continued use of the website constitutes acceptance of the new terms.
Contact Us
For any questions regarding these terms, please get in touch with us:
📧 Email: sales@yakandchew.com
📞 Phone: +44 7446 130498
📅 Hours: Sunday – Friday (10 AM – 5 PM)
Thank you for shopping with Yak and Chew! 🐾